The Growing PSA Market
With more solution providers wading deeper into the world of services, software tools such as professional service automation (PSA) can help them align such critical functions as resource planning, sales, service provision, contracts and billing.
And the global PSA market for all services firms – including such industries as legal and marketing - is expected to more than double between 2014 and 2024, from $6.2 billion to $14.4 billion, according to Grand View Research. Technology companies, including VARs and MSPs, accounted for more than 40 percent of the global revenue share in 2015 and will continue to be the dominant segment of the PSA market by 2024, according to Grand View Research.
"Solution providers battling with tight profit margins are anticipated to adopt PSA solutions over the next seven years," Grand View said.
Here's a look at seven PSA tools that are available to the channel today.