How can you avoid being a pain in a customer's inbox? The answer is in targeting your content. It is one of the most important, and sometimes underutilized, elements of email marketing. At the MarketingSherpa Email Summit 2015 Media Center, Courtney Eckerle, Managing Editor, MarketingSherpa, interviewed Jessica Best, Digital Marketer, emfluence, on ways marketers can focus on their customers in order to build the right content.