Josh Weiss, Hilton Worldwide’s VP Brand and Guest Technology, outlined the company’s smartphone strategy to Airport Business’ Ross Falconer, and how it can improve the end-to-end travel experience. The role of the smartphone in helping to redefine the passenger experience cannot be underestimated, and touches almost every aspect of the travel process, whether through app-based […]
The post ‘The future of the travel industry unquestionably is a connected one’ appeared first on Airport Business.