Negotiation research you can use
In negotiation, reading others’ emotions is a critical skill. When you can accurately assess whether a job candidate is pleased by a salary offer, if a potential customer is growing impatient with a sales pitch, or if a colleague was hurt by something you said, you will be able to respond
The post It’s not intuitive: To better read emotions, think more rationally appeared first on PON - Program on Negotiation at Harvard Law School.