How to Deal When the Going Gets Tough

Most business negotiators understand that by working collaboratively with their counterparts while also advocating strongly on their own behalf, they can build agreements and longterm
relationships that benefit both sides.

During times of economic hardship, however, many negotiators abandon their commitment to cooperation and mutual gains.

Instead, they fall back on competitive tactics, threatening the other side with “take it or leave it” offers and refusing to accept concessions of any kind.