Dealing with Difficult People and Negotiation: When Should You Give Up the Fight?

Adapted from “When Should You Give Up the Fight?,” first published in the October 2011 issue of Negotiation.
Negotiators often fail to recognize when it’s time to walk away from a dispute – a trap that can squander time, money, and reputations.
Receive tens of millions of dollars in a mediated settlement, and you might rightly think