More businesses are relying on external technology delivery. How can you keep the customer satisfied? Here are four posts that can offer suggestions and insight.

BURWOOD GROUP: 8 questions MSPs should expect from potential customers

As more businesses call on managed service providers for help, can you as an MSP answer these questions completely and to their satisfaction?

PEAK 10: The importance of understanding your colocation provider's maintenance practices

If you're a colocation provider, are you adhering to a strategy that covers the three points addressed in this post?

SWC TECHNOLOGY PARTNERS: 3 reasons mid-market companies need to change their approach to IT

Susie Cummings cites the need for IT teams to have an array of experts to handle the complexity of technologies, yet she also addresses how difficult that can be to hire the people they need. Do you have a customer who's having difficulty and needs help?

CAPGEMINI: Cam gamification work for you?

This post looks at how video games can help deliver a better customer experience. Might it work for your service staff?