Consolidation Will Continue To Drive Voice Adoption

Cost savings, consolidation of devices, mobilization and flexibility in communication will drive broader adoption of cloud voice services and VoIP in 2017, according to Mark Sher, vice president of voice products and marketing at Intermedia – No. 189 on CRN's Solution Provider 500 list. "VoIP allows businesses to pull mobile, home, remote sites and office workers under one system," Sher said in an email to ITBestOfBreed. "This reduces management overhead and increases consistency in communication."