How I became an entrepreneur at 66 | Paul Tasner

It's never too late to reinvent yourself. Take it from Paul Tasner -- after working continuously for other people for 40 years, he founded his own start-up at age 66, pairing his idea for a business with his experience and passion. And he's not alone. As he shares in this short, funny and inspirational talk, seniors are increasingly indulging their entrepreneurial instincts -- and seeing great success.

4 Ways to Connect When Customers Are Drowning in Options

4 Ways to Connect When Customers Are Drowning in Options
 
A classic sales principle teaches us to give prospects a choice between one thing and something else rather than between something and nothing. That approach made perfect sense in decades past, but it becomes exponentially more complex considering the multiple “somethings” consumers can choose from in the modern business world.

Using E-Mediation and Online Mediation Techniques for Conflict Resolution

Suppose you want to hire a mediator to help you resolve a conflict that you’re having with an individual or a company, but for various reasons, meeting face-to-face would be difficult. That’s where online mediation comes in.
The post Using E-Mediation and Online Mediation Techniques for Conflict Resolution appeared first on PON - Program on Negotiation at Harvard Law School.

5 Dealmaking Tips for Closing the Deal

When you’ve made progress on certain issues but remain stymied on others in a negotiation, it’s time to take a hard look at what’s standing between you and a mutually acceptable deal. Professor Robert Mnookin of Harvard Law School and his colleagues at Stanford University have created a catalog of common dealmaking barriers to agreement,
The post 5 Dealmaking Tips for Closing the Deal appeared first on PON - Program on Negotiation at Harvard Law School.

The revolutionary power of diverse thought | Elif Shafak

"From populist demagogues, we will learn the indispensability of democracy," says novelist Elif Shafak. "From isolationists, we will learn the need for global solidarity. And from tribalists, we will learn the beauty of cosmopolitanism" A native of Turkey, Shafak has experienced firsthand the devastation that a loss of diversity can bring -- and she knows the revolutionary power of plurality in response to authoritarianism. In this passionate, personal talk, she reminds us that there are no binaries, in politics, emotions and our identities.

3 Strategies to Making All Salespeople Top Sellers

3 Strategies to Making All Salespeople Top Sellers
 
A company that relies on only a few customers for most of its revenue entertains a risky proposition. By not diversifying much beyond those first few accounts, chances are good that if an account were to leave or file for bankruptcy, that company would be taken out, too.

3 fears about screen time for kids -- and why they're not true | Sara DeWitt

We check our phones upwards of 50 times per day -- but when our kids play around with them, we get nervous. Are screens ruining childhood? Not according to children's media expert Sara DeWitt. In a talk that may make you feel a bit less guilty about passing your phone to a bored kid at a restaurant, DeWitt envisions a future where we're excited to see kids interacting with screens and shows us exciting ways new technologies can actually help them grow, connect and learn.

They Won’t Bite: How talking to customers helped Dell EMC turn their content strategy around

Taking the time to pause production and speak with our customers about the kind of content they want to see is one of those “why didn’t we do this sooner?” moments we talk about so much in marketing.
The Dell EMC had just such a moment. It stopped producing content that was seeing absolutely no traction and began not only focusing on content that customers actually wanted but also getting it in front of them.

Why jobs of the future won't feel like work | David Lee

We've all heard that robots are going to take our jobs -- but what can we do about it? Innovation expert David Lee says that we should start designing jobs that unlock our hidden talents and passions -- the things we spend our weekends doing -- to keep us relevant in the age of robotics. "Start asking people what problems they're inspired to solve and what talents they want to bring to work," Lee says. "When you invite people to be more, they can amaze us with how much more they can be."

Pages